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Securing the delivery of sensitive professional equipment thanks to 24/7 tracking.
CASE STUDY

Securing the delivery of sensitive professional equipment thanks to 24/7 tracking.

A player in the architecture sector, shipping technical equipment and design components B2B throughout France, needed to make its sensitive deliveries more reliable while ensuring punctuality and safety on urban sites or demanding locations. DONE Deliveries implemented 24/7 tracking, proactive monitoring, and real-time notifications to control each transport stage, guaranteeing deliveries within set timeframes without incidents or delays.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Engineering office and architecture agency specialized in professional equipment; based in Lyon; regular shipments to businesses and public entities in mainland France.

Volume & seasonality

An average of 18 shipments per month with peaks during September-November (+32%)

Units & packaging

Custom goods 300x160x120 cm secured with tie-down straps and corner protectors, total shipment weight around 3,800 kg.

Delivery constraints

Fixed loading hours, unloading assistance, all-risk insurance.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

98.85% of shipments delivered on time, all documents available on the DONE Space platform, transport costs reduced by over 11%
12
 h
Montauban→Reims transit time
602
 €
Example job price (Premium)
201
Number of shipments in 2025
98.85%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montauban
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
602
 €
Montauban
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
50
 €
Montauban
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
620
 €
Montauban
Tourcoing
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
664
 €
Montauban
Munich
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
21
 h
902
 €
Montauban
Dortmund
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
33
 h
944
 €
Reims
Paris
Amiens
Tourcoing
Munich
Dortmund
Montauban

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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