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Streamlining B2B logistics for technical equipment in northern France.
CASE STUDY

Streamlining B2B logistics for technical equipment in northern France.

A regional player specializing in the installation and maintenance of heating, electrical, and plumbing equipment faced growing logistics needs to serve its worksites and tertiary clients. With increasing interventions and a wide variety of materials for delivery, flow management required acute coordination, dedicated support, and transport expertise to avoid any slowdowns on the ground. Thanks to an expert logistics contact and mobilization of specialized teams, deliveries of pallets and technical equipment were optimized throughout the Hauts-de-France region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specialized in technical installations (heating, plumbing, electricity) for commercial and residential buildings in Hauts-de-France, ensuring transport and delivery of goods and pallets to regional worksites.

Volume & seasonality

Average of 10 shipments per month with peaks during October–February period (+17%)

Units & packaging

Custom goods 240x150x120 cm, secured with lashing straps and corner protectors, total weight per shipment between 1,100 and 4,800 kg.

Delivery constraints

Night delivery, tail lift, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.87% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 18%
1
 h
Rouen→Rouen transit time
250
 €
Example job price (Premium)
103
Number of transports in 2025
99.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN
1
 h
250
 €
Rouen
Amiens
16x palette EU, 120x80 cm, 7 400 kg
Porteur
4
 h
696
 €
Rouen
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
422
 €
Rouen
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
424
 €
Rouen
Etten-Leur
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
676
 €
Rouen
Amsterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
568
 €
Rouen
Amiens
Cholet
Poitiers
Etten-Leur
Amsterdam
Rouen

Before/after (last 6 months)

-0,12
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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