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Securing B2B Logistics for Building Maintenance Services in the Greater Montreal Area.
CASE STUDY

Securing B2B Logistics for Building Maintenance Services in the Greater Montreal Area.

A company specialized in cleaning and building maintenance services, operating in the B2B market, faced with managing regular flows of materials and consumable products. The main challenge was to ensure reliable and fully secure deliveries to various sites and professional clients, with a vehicle availability rate of 99.98% and guaranteed support in case of incidents. DONE Deliveries enabled this professional to benefit from rigorous tracking and full management of logistical contingencies in Greater Montreal.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Building maintenance and cleaning specialist; based in Montreal; services provided for professional premises and commercial buildings in Quebec.

Volume & seasonality

An average of 11 shipments per month with peaks during the March-June period (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, fastening straps and non-slip mats, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Narrow time slots (8 am–12 pm or 2 pm–4 pm), safety rope for customs, all-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

98.37% of shipments delivered on time, transport tracking and email notifications via the done space platform, transport cost reduction of over 12%
9
 h
Paris→Nancy transit time
100
 €
Example job price (Premium)
137
Number of transports in 2025
98.37%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
100
 €
Paris
Rouen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
5
 h
422
 €
Paris
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
321
 €
Paris
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
685
 €
Paris
Duisburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
404
 €
Paris
Cologne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
720
 €
Nancy
Rouen
Caen
Colmar
Duisburg
Cologne
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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