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Ensuring vehicle availability for B2B transport of fire protection systems in France.
CASE STUDY

Ensuring vehicle availability for B2B transport of fire protection systems in France.

A fire safety specialist designs, installs, and maintains protection equipment for the tertiary and industrial sectors. Faced with the need for flexible and reliable deliveries to multiple clients, mainly in the South-West and throughout France, DONE Deliveries optimized flow management with a vehicle availability rate of 99.96%, ensuring responsiveness and capacity even for urgent requests. This approach guaranteed supply continuity and security for sensitive installations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Fire protection systems specialist for tertiary and industrial sites; based in Nouvelle-Aquitaine with national coverage and strong presence in the South-West.

Volume & seasonality

An average of 16 shipments per month with peaks in the September-November period (+24%)

Units & packaging

Custom goods 260x150x120 cm for fire safety equipment, secured by lashing straps and corner protection, weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, secured parking.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.54% of orders placed, 99.67% of shipments delivered on time, over 19% reduction in transport costs
11
 h
Saint-Loubès→Valence transit time
50
 €
Example job price (Premium)
177
Number of transports in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Loubès
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
50
 €
Saint-Loubès
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
10
 h
674
 €
Saint-Loubès
Brest
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
432
 €
Saint-Loubès
Tours
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
663
 €
Saint-Loubès
Madrid
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
799
 €
Saint-Loubès
Tilburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
18
 h
496
 €
Valence
Auxerre
Brest
Tours
Madrid
Tilburg
Saint-Loubès

Before/after (last 6 months)

-0,23
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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