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Ensuring transport responsiveness for domestic heating flows in Île-de-France.
A player in the domestic heating sector specializing in the supply and installation of wood, gas, and pellet appliances, needed to respond to a sudden increase in B2B delivery requests in Île-de-France. Managing logistical peaks required near-immediate vehicle availability to transport bulky and fragile equipment to distributors or worksites. With access to a vast network of vehicles and a 99.97% vehicle availability rate, the speed and flexibility constraints were overcome, even for emergencies or last-minute orders.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Specialist in heating and installation of stoves and fireplaces; based in Île-de-France; supply and installation for distributors and building professionals in the Paris region and surrounding areas.
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Volume & seasonality
Average of 8 shipments per month with peaks during October-January period (+21%)
Units & packaging
Custom goods 250x140x120 cm secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.
Delivery constraints
Fixed delivery times, tail lift, all-risks insurance.
Targets
Eliminate delays, reduce transit time by more than 2 hours
Objectives
99.86% of shipments delivered on time, average transit faster by 4-9h, over 10% reduction in transport costs
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Valence | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 24 h | 100 € |
Paris → Roubaix | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 4 h | 449 € |
Paris → Poitiers | 5x palette EU, 120x80 cm, 900 kg | VAN | 6 h | 592 € |
Paris → Arras | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 3 h | 274 € |
Paris → Hamburg | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 30 h | 823 € |
Paris → Norderstedt | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 17 h | 869 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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