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Optimizing on-time delivery of joinery products to professional worksites in France.
CASE STUDY

Optimizing on-time delivery of joinery products to professional worksites in France.

A specialist in interior and exterior joinery solutions, this regional manufacturer faced the challenge of delivering doors, windows, and staircases quickly and securely to various B2B sites. Thanks to 24/7 tracking by a dedicated Track & Trace team and strict loading supervision, DONE Deliveries ensured reliable and punctual flows to construction businesses in Normandy and beyond.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer-installer of wood, PVC, and aluminum joinery based in Rouen; B2B distribution of equipment to worksites and building professionals in Normandy and Western France.

Volume & seasonality

Average of 23 shipments per month with peaks during March-June (+13%)

Units & packaging

Custom goods 260x140x110 cm secured with lashing straps and corner protectors, total weight per shipment between 1,600 and 4,200 kg.

Delivery constraints

Fixed delivery times, tail lift, GPS tracking.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.25% of shipments delivered on time, all documents available on the DONE Space platform, transport cost reduction of over 18%
3
 h
Rouen→Paris transit time
430
 €
Example job price (Premium)
113
Number of transports in 2025
99.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Paris
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
430
 €
Rouen
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
463
 €
Rouen
Metz
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
10
 h
773
 €
Rouen
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
18
 h
584
 €
Rouen
Etten-Leur
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
380
 €
Rouen
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
654
 €
Paris
Chartres
Metz
Cannes
Etten-Leur
Mechelen
Rouen

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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