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Ensuring vehicle availability for accessibility equipment for PRM in France.
A major player in the accessibility solutions sector for people with reduced mobility needed responsive and reliable logistics to transport its bulky equipment to public and private sites. Facing the challenge of on-time, scheduled deliveries in Narbonne and throughout the South of France, our transport team relied on a vehicle availability rate of 99.97% to ensure each shipment, even during peak periods or for urgent requests.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Supplier and installer of accessibility equipment for PRM; based in Narbonne, Aude; deliveries to public institutions, businesses, and individuals in the South of France.
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Volume & seasonality
An average of 13 shipments per month with peaks during March-June (+32%)
Units & packaging
Custom goods 300x150x180 cm secured with tie-down straps and corner protectors, total shipment weight between 2,800 and 6,500 kg.
Delivery constraints
Fixed hours for loading, unloading assistance, delivery with mandatory prior phone call.
Targets
Trucks available on demand, transit time reduction by over 4 hours
Objectives
Average truck availability for 99.67% of orders placed, average transit time faster by 4-8 hours, transport cost reduction by more than 14%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Narbonne → Bordeaux | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 7 h | 494 € |
Narbonne → Grenoble | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 9 h | 100 € |
Narbonne → Nice | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 10 h | 772 € |
Narbonne → Lille | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 18 h | 476 € |
Narbonne → Augsburg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 20 h | 1146 € |
Narbonne → Rotterdam | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 22 h | 1042 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
