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Customized wood deliveries, secured and damage-free, for construction in Haute-Savoie.
CASE STUDY

Customized wood deliveries, secured and damage-free, for construction in Haute-Savoie.

A specialist in wood structures, this construction player needed to transport large-frame and insulation elements to its sites and local partners, while eliminating the risk of damage during transport. Thanks to a rigorous carrier selection and increased monitoring of cargo integrity, our team achieved a damage-free delivery rate of 99.97%, while meeting regional construction site deadlines.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in timber and framework construction; main production site near Annecy (Haute-Savoie); B2B deliveries to construction sites and building professionals in the Auvergne-Rhône-Alpes region.

Volume & seasonality

Average of 13 shipments per month with peaks during March-July period (+23%)

Units & packaging

Custom cargo 320x160x140 cm, 2 to 4 units per shipment, secured with lashing straps and corner protectors, total shipment weight between 2,600 and 7,200 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, delivery with mandatory prior phone call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.53% of orders placed, transport tracking and email notifications on the done space platform, transport cost reduction of over 20%
11
 h
Annecy→Poitiers transit time
50
 €
Example job price (Premium)
113
Number of transports in 2025
98.7%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annecy
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
50
 €
Annecy
Reims
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
702
 €
Annecy
Tours
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
24
 h
1003
 €
Annecy
Colmar
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
365
 €
Annecy
Martorell
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
485
 €
Annecy
Alkmaar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
948
 €
Poitiers
Reims
Tours
Colmar
Martorell
Alkmaar
Annecy

Before/after (last 6 months)

-0,16
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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