CASE STUDY

Optimize logistics for quality verandas with expert support.

As a player in the design and manufacture of custom verandas and extensions, this manufacturer faces the challenge of managing large and fragile shipments, often delivered to agencies or distributors across several European countries. Deadlines and product integrity are critical, requiring specialized handling. The involvement of a provider with expert teams and personalized support made it possible to secure direct deliveries of components while ensuring the responsiveness and simplicity expected in the French, Swiss, and Luxembourgish markets.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Building industry manufacturer specializing in custom verandas and extensions; main site in the Auvergne-Rhône-Alpes region; regular shipments to France, Switzerland, and Luxembourg.

Volume & seasonality

An average of 11 shipments per month with peaks during April-July (+43%)

Units & packaging

Custom goods 320x150x120 cm, secured with tie-down straps and corner protectors, total weight per shipment between 2,200 and 6,000 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, mandatory pre-delivery call.

Targets

Reduce transit time by over 4 hours, immediate access to POD/CMR

Objectives

Average transit time faster by 4-5 hours, all documents available on the Done Space platform, transport cost reduction of over 9%

Lyon→Orleans transit time

€

Example job price (Premium)

Number of shipments in 2025

99.55%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Lyon → Orleans	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	7 h	50 €
Lyon → Le Mans	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur	24 h	1135 €
Lyon → Montauban	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	8 h	366 €
Lyon → Colmar	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	7 h	549 €
Lyon → Mechelen	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	12 h	494 €
Lyon → Magdeburg	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	18 h	850 €

Orleans

Le Mans

Montauban

Colmar

Mechelen

Magdeburg

Lyon

Before/after (last 6 months)

-0,17

Cost per shipment

-5h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez