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Ensuring vehicle availability for cast iron hearth logistics in France and Europe.
CASE STUDY

Ensuring vehicle availability for cast iron hearth logistics in France and Europe.

An industrial company specializing in the manufacture of cast iron hearths for fireplaces, known for the robustness of its products, faced the need to quickly ship heavy pallets to its distributor networks. Seasonal peaks required high transport capacity, especially during group orders from retailers across France and neighboring Europe. With vehicle availability guaranteed at 99.98% and immediate response to urgent requests, the provider ensured uninterrupted deliveries even during critical periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of cast iron hearths for fireplaces; main industrial site in the Auvergne-Rhône-Alpes region; regular B2B flows to distributor and installer networks in France and Western Europe.

Volume & seasonality

Average of 12 shipments per month with peaks during the August-November period (+18%)

Units & packaging

Custom goods 260x150x120 cm, secured with tie-down straps and corner protection, total shipment weight between 1,200 and 3,500 kg.

Delivery constraints

Same-day pickup, unloading assistance, secured parking.

Targets

Eliminate delays, enable transport visibility

Objectives

98.97% of shipments delivered on time, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 16%
9
 h
Clermont-Ferrand→Nantes transit time
482
 €
Example job price (Premium)
152
Number of transports in 2025
98.97%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clermont-Ferrand
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
482
 €
Clermont-Ferrand
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
737
 €
Clermont-Ferrand
Angers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
714
 €
Clermont-Ferrand
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
3
 h
546
 €
Clermont-Ferrand
Eindhoven
8x palette EU, 120x80 cm, 5 100 kg
Porteur
30
 h
1359
 €
Clermont-Ferrand
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
762
 €
Nantes
Cholet
Angers
Lyon
Eindhoven
Brussels
Clermont-Ferrand

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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