CASE STUDY

Ensuring vehicle availability for frozen desserts B2B logistics in Europe.

A frozen pastry and ice cream manufacturer specializing in premium solutions for the foodservice sector needed to secure and accelerate the shipment of its fragile goods to European markets, particularly during seasonal peaks. With pan-European access to more than 33,000 vehicles and a 99.96% availability rate, our team ensured the rapid and flexible handling of every shipment, even in peak periods, while maintaining on-time delivery. This system enabled reliable B2B distribution to partner establishments in France, Germany, and other key markets.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Frozen dessert and pastry manufacturer serving foodservice professionals; main site in Occitanie; B2B distribution to restaurants, hotels, and caterers in France and Europe.

Volume & seasonality

Average of 14 shipments per month with peaks during May-September period (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Fixed loading times, customs safety rope, GPS tracking.

Targets

Ensure transport visibility, eliminate delays

Objectives

Transport monitoring and email notifications via DONE Space platform, 99.57% of shipments delivered on time, transport cost reduction of over 20%

Narbonne→Rennes transit time

762

€

Example job price (Premium)

210

Number of shipments in 2025

99.57%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Narbonne → Rennes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	14 h	762 €
Narbonne → Lille	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	31 h	100 €
Narbonne → Poitiers	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	11 h	586 €
Narbonne → Paris	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	13 h	631 €
Narbonne → Ulm	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	18 h	1021 €
Narbonne → Bruges	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	18 h	788 €

Rennes

Lille

Poitiers

Paris

Ulm

Bruges

Narbonne

Before/after (last 6 months)

-0,18

Cost per shipment

-5h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez