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Ensuring vehicle availability for luxury textile logistics in France and abroad.
CASE STUDY

Ensuring vehicle availability for luxury textile logistics in France and abroad.

Specializing in the manufacture of high-end textile accessories, this manufacturer had to manage frequent shipments requiring high flexibility. The fluctuation in volumes and the critical need for punctuality called for a transport solution that ensured a vehicle availability rate of 99.96% and proactive management of urgent requests. Thanks to the provider's expertise, deliveries to major fashion houses and watchmakers in France and Europe are executed on time with flawless responsiveness.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of textile accessories for the luxury and watchmaking sectors; production based in the Saint-Étienne region; regular flows to France, Switzerland, and the European Union.

Volume & seasonality

Average of 19 shipments per month with peaks in the February-April period (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 950 and 2,200 kg.

Delivery constraints

Same-day delivery, security cord for customs, fast POD.

Targets

Immediate access to POD/CMR, transit time reduced by over 3 hours

Objectives

All documents available on the DONE Space platform, average transit faster by 4-11 hours, transport cost reduced by more than 14%
25
 h
St-Étienne→Rouen transit time
100
 €
Example job price (Premium)
132
Number of transports in 2025
98.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Étienne
Rouen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
25
 h
100
 €
St-Étienne
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
718
 €
St-Étienne
Brest
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
637
 €
St-Étienne
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
598
 €
St-Étienne
Stuttgart
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
25
 h
1147
 €
St-Étienne
Waterloo
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
445
 €
Rouen
Chartres
Brest
Quimper
Stuttgart
Waterloo
St-Étienne

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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