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Ensuring vehicle availability for the logistics of thermal equipment in Île-de-France.
CASE STUDY

Ensuring vehicle availability for the logistics of thermal equipment in Île-de-France.

A company specialized in the installation and maintenance of heating and air conditioning equipment for the construction sector needed to guarantee rapid delivery of its technical goods to worksites and intervention locations. The strong requirement for vehicle availability, especially during peak periods, complicated planning and threatened the punctuality of their operations. Thanks to a vehicle availability rate of 99.96%, our transport team was able to respond to every urgent request, providing flexibility and reliability across the Paris region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in heating, plumbing, and thermal systems; based in Île-de-France, operating in Champs-sur-Marne and surrounding areas; B2B service for construction sites and technical locations in the Paris region.

Volume & seasonality

Average of 24 shipments per month with spikes during the September-December period (+32%)

Units & packaging

Custom goods 240x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Narrow time windows (7 am–11 am and 1 pm–4 pm), safety rope for customs, fast POD.

Targets

Reduce transit time by over 4 hours, enable transport visibility

Objectives

Faster average transit by 4-9h, transport tracking and email notifications via the Done Space platform, transport cost reduction of more than 8%
8
 h
Noisy-le-Grand→Mulhouse transit time
761
 €
Example job price (Premium)
114
Number of transports in 2025
98.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Noisy-le-Grand
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
761
 €
Noisy-le-Grand
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
803
 €
Noisy-le-Grand
Reims
8x palette EU, 120x80 cm, 5 100 kg
Porteur
4
 h
497
 €
Noisy-le-Grand
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
360
 €
Noisy-le-Grand
Berlin
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
18
 h
938
 €
Noisy-le-Grand
Antwerp
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
649
 €
Mulhouse
Vannes
Reims
Tourcoing
Berlin
Antwerp
Noisy-le-Grand

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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