A major player in individual home construction needed to ensure reliable delivery of materials and components to its sites in high-activity regions such as Normandy and Hauts-de-France. The main challenges were securing the arrival of goods at precise times despite complex schedules and numerous sites. Through specialized support, the selection of verified carriers, and proactive tracking, DONE Deliveries enabled a 99.97% vehicle availability and maintained on-time delivery rates.

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Individual home builder; operations focused in Normandy and Hauts-de-France; multi-site project and supply management in these two regions.
An average of 20 shipments per month with peaks during March-June (+16%)
Custom goods 320x150x130 cm secured with lashing straps and corner protectors, shipment weight between 2,500 and 7,000 kg.
Same-day pickup, tailgate + pallet truck, all-risk insurance.
Reduce transit time by more than 3 hours, provide transport visibility
Average transit time 4-11h faster, transport tracking and email notifications through the done space platform, transport cost reduction of over 19%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Rouen → Nantes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 7 h | 608 € |
Rouen → Amiens | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 2 h | 50 € |
Rouen → Bourges | 2x palette EU, 120x80 cm, 300 kg | VAN | 7 h | 377 € |
Rouen → Orleans | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 4 h | 361 € |
Rouen → Leverkusen | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 9 h | 683 € |
Rouen → Zaragoza | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 33 h | 1458 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases when we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading and 98.7% on-time delivery ratio. In case of significant delay due to our fault, the freight may be reimbursed up to 100%.
We apply a 5-step vetting process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% damage-free delivery rate.
Yes. We can arrange direct deliveries to your site with predefined loading and unloading slots. The driver can assist with handling and we coordinate the delivery with your on-site teams to minimize waiting times.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)