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Expand B2B distribution of tableware products with a flexible and responsive pan-European network.
CASE STUDY

Expand B2B distribution of tableware products with a flexible and responsive pan-European network.

A player in the French cultural goods sector, specializing in the promotion of high-end creations for tableware, watchmaking, and jewelry, faced logistics challenges distributing its products across Europe, especially during activity peaks linked to major international trade shows and exhibition seasons. DONE Deliveries enabled the availability of suitable vehicles across multiple markets, without tying up internal fleet resources, while ensuring swift and reliable transport for each event campaign.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Development organization for the tableware, watchmaking, and jewelry sectors; Paris-based; B2B distribution to specialist retailers and distributors in France, Germany, Italy, and Benelux.

Volume & seasonality

Average of 17 shipments per month with peaks during February-April period (+24%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with lashing straps and corner protection, total weight per shipment between 600 and 2,400 kg.

Delivery constraints

Fixed delivery times, unloading assistance, fast POD.

Targets

Trucks available on demand, enable transport tracking.

Objectives

Average truck availability for 99.77% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of over 8%.
7
 h
Paris→Niort transit time
50
 €
Example job price (Premium)
160
Number of shipments in 2025
99.13%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
50
 €
Paris
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
23
 h
100
 €
Paris
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
419
 €
Paris
Tourcoing
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
573
 €
Paris
Waterloo
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
5
 h
330
 €
Paris
Dortmund
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
601
 €
Niort
Valence
Mulhouse
Tourcoing
Waterloo
Dortmund
Paris

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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