A player in the French cultural goods sector, specializing in the promotion of high-end creations for tableware, watchmaking, and jewelry, faced logistics challenges distributing its products across Europe, especially during activity peaks linked to major international trade shows and exhibition seasons. DONE Deliveries enabled the availability of suitable vehicles across multiple markets, without tying up internal fleet resources, while ensuring swift and reliable transport for each event campaign.

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Development organization for the tableware, watchmaking, and jewelry sectors; Paris-based; B2B distribution to specialist retailers and distributors in France, Germany, Italy, and Benelux.
Average of 17 shipments per month with peaks during February-April period (+24%)
Set of boxes 90x60x80 cm, 12 units per shipment, secured with lashing straps and corner protection, total weight per shipment between 600 and 2,400 kg.
Fixed delivery times, unloading assistance, fast POD.
Trucks available on demand, enable transport tracking.
Average truck availability for 99.77% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of over 8%.


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Niort | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 7 h | 50 € |
Paris → Valence | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 23 h | 100 € |
Paris → Mulhouse | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 9 h | 419 € |
Paris → Tourcoing | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 7 h | 573 € |
Paris → Waterloo | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 5 h | 330 € |
Paris → Dortmund | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 9 h | 601 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage in 37 European countries, a network of over 33,000 vetted vehicles, and real-time tracking via the DONE Space digital platform.
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time delivery. In the event of a significant delay due to our fault, freight can be refunded up to 100%.
By default, each transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add 'all-risk' Cargo insurance at the time of booking, which covers nearly the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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