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Securing premium baggage B2B transport throughout France and Europe.
CASE STUDY

Securing premium baggage B2B transport throughout France and Europe.

As a manufacturer of high-end luggage and leather goods for the premium segment, this specialist faces major challenges in logistics reliability: high value of goods, strict security requirements, and management of multipoint deliveries to urban stores. DONE Deliveries implemented a rigorous carrier verification system and strict monitoring, guaranteeing a damage-free delivery rate of 99.97% on regular France-Europe routes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium luggage and leather goods specialist; based in Île-de-France; distribution to boutique networks and B2B partners in France and across Europe.

Volume & seasonality

Average of 9 shipments per month with peaks during March-June period (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,000 and 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, mandatory pre-call for delivery.

Targets

Eliminate delays, reduce transit time by more than 2h

Objectives

98.83% of shipments delivered on time, average transit 4-5h faster, over 15% reduction in transport costs
9
 h
Paris→Nantes transit time
100
 €
Example job price (Premium)
98
Number of transports in 2025
98.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
100
 €
Paris
Quimper
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
24
 h
1138
 €
Paris
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
766
 €
Paris
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
686
 €
Paris
Malaga
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
31
 h
857
 €
Paris
Leverkusen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
388
 €
Nantes
Quimper
Lyon
Cholet
Malaga
Leverkusen
Paris

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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