A recognized player in bespoke residential construction, specializing in individual homes, needed to strengthen the reliability of its material and equipment deliveries to multiple sites. Thanks to real-time tracking and near-immediate vehicle availability, logistics management gained in punctuality, security, and visibility, ensuring worksite continuity between Narbonne, Aude, and Hérault.

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Custom home builder; head office near Narbonne, Occitanie; delivers materials and equipment to residential sites in the Occitanie region.
An average of 12 shipments per month with peaks in March-July (+21%)
Custom shipments 320x150x120 cm secured with tie-down straps and anti-slip mats, total shipment weight from 2,400 to 5,500 kg.
Fixed hours for loading, tail lift + pallet jack, secured parking.
Enable transport visibility, eliminate delays
Transport tracking and email notifications via the DONE Space platform, 99.3% of shipments delivered on time, transport cost reduction over 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Carcassonne → Limoges | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 7 h | 50 € |
Carcassonne → Orleans | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 11 h | 614 € |
Carcassonne → Niort | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 9 h | 614 € |
Carcassonne → Rennes | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 13 h | 739 € |
Carcassonne → Augsburg | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 46 h | 1123 € |
Carcassonne → Dietzenbach | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 19 h | 1110 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases when we cannot provide a vehicle, we offer €500 compensation.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of significant delay due to our error, the freight can be refunded up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each stage to anticipate issues and keep you informed.
For the construction sector, we use suitable trucks with reinforced strapping, side tarps, and tail lifts when needed. Deliveries are direct, with no transshipment, to reduce the risk of damage to heavy or long materials.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)