CASE STUDY

Securing high-end fit-out logistics with expert pan-European support.

As a European player in the management and fitting of high-end retail spaces, this specialist had to transport valuable goods between premium sites in Paris, Milan, and other key cities. The challenge: to ensure immediate vehicle availability and proactive risk management across the entire B2B flow while safeguarding sensitive products. The transport provider responded with enhanced insurance and a team of experts overseeing each shipment from booking to final delivery.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in luxury retail fit-out and project management; based in Paris and operating in major European cities; primarily serving high-end boutiques and commercial spaces.

Volume & seasonality

An average of 15 shipments per month with peaks during May-July (+14%)

Units & packaging

Custom goods 320x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 2,200 and 6,000 kg.

Delivery constraints

Same-day delivery, tail lift, comprehensive insurance.

Targets

Eliminate delays, reduce transit time by more than 3 hours

Objectives

99.41% of shipments delivered on time, average transit faster by 4-9 hours, transport cost reduction of over 18%

Paris→Rouen transit time

100

€

Example job price (Premium)

147

Number of shipments in 2025

99.41%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Rouen	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	5 h	100 €
Paris → Paris	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	1 h	50 €
Paris → Besancon	5x palette EU, 120x80 cm, 900 kg	VAN	7 h	658 €
Paris → Niort	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	7 h	715 €
Paris → Turin	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	13 h	855 €
Paris → Madrid	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	47 h	1363 €

Rouen

Paris

Besancon

Niort

Turin

Madrid

Paris

Before/after (last 6 months)

-0,19

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez