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Securing supply of lighting and autonomous energy for specialized distribution.
CASE STUDY

Securing supply of lighting and autonomous energy for specialized distribution.

A French manufacturer and distributor of decorative lighting solutions and autonomous energy products faced major challenges in ensuring reliable B2B deliveries to mass retail and DIY stores nationwide. Thanks to enhanced risk management, including comprehensive CMR insurance and 'All-Risk' options for high-value shipments, the transport provider enabled continuous and transparent flow security, while supporting step-by-step resolution of rare incidents.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of decorative lighting and autonomous energy solutions; logistics site in the Provence-Alpes-Côte d’Azur region; B2B supply to specialist distribution networks in France.

Volume & seasonality

An average of 20 shipments per month with peaks during September-December period (+42%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 900 and 2,400 kg.

Delivery constraints

Same-day pick-up, tailgate + pallet truck, fast proof of delivery.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.54% of shipments delivered on time, all documents available on the Done Space platform, reduce transport costs by over 15%
16
 h
Aix-en-Provence→Tourcoing transit time
946
 €
Example job price (Premium)
161
Number of transports in 2025
99.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
946
 €
Aix-en-Provence
Grenoble
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
7
 h
100
 €
Aix-en-Provence
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
479
 €
Aix-en-Provence
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
1
 h
250
 €
Aix-en-Provence
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
641
 €
Aix-en-Provence
Norderstedt
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
24
 h
801
 €
Tourcoing
Grenoble
Colmar
Marseille
Piacenza
Norderstedt
Aix-en-Provence

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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