A French manufacturer and distributor of decorative lighting solutions and autonomous energy products faced major challenges in ensuring reliable B2B deliveries to mass retail and DIY stores nationwide. Thanks to enhanced risk management, including comprehensive CMR insurance and 'All-Risk' options for high-value shipments, the transport provider enabled continuous and transparent flow security, while supporting step-by-step resolution of rare incidents.

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Manufacturer and distributor of decorative lighting and autonomous energy solutions; logistics site in the Provence-Alpes-Côte d’Azur region; B2B supply to specialist distribution networks in France.
An average of 20 shipments per month with peaks during September-December period (+42%)
EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 900 and 2,400 kg.
Same-day pick-up, tailgate + pallet truck, fast proof of delivery.
Eliminate delays, immediate access to POD/CMR
99.54% of shipments delivered on time, all documents available on the Done Space platform, reduce transport costs by over 15%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Aix-en-Provence → Tourcoing | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 16 h | 946 € |
Aix-en-Provence → Grenoble | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 7 h | 100 € |
Aix-en-Provence → Colmar | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 12 h | 479 € |
Aix-en-Provence → Marseille | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 1 h | 250 € |
Aix-en-Provence → Piacenza | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 9 h | 641 € |
Aix-en-Provence → Norderstedt | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 24 h | 801 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In case of significant delay caused by us, freight may be reimbursed up to 100%.
You benefit from comprehensive tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival) and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, an 'all-risk' Cargo insurance covering nearly the full value of the goods can be added at booking.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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