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Guaranteed reactivity and capacity for an industrial machinery manufacturer's logistics in France.
CASE STUDY

Guaranteed reactivity and capacity for an industrial machinery manufacturer's logistics in France.

An industrial company specializing in the design of equipment for processing flexible materials was facing activity peaks and tight-flow management towards several European markets. Its priority: ensure immediate vehicle availability, even for urgent requests, without compromising cargo safety. With a vehicle availability rate of 99.96% and rapid access to a vast pan-European network, DONE Deliveries ensured uninterrupted supply and deliveries, including during critical periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of equipment for processing flexible materials; main production site in Auvergne; B2B deliveries to paper, nonwoven, and rubber industries across Western Europe.

Volume & seasonality

Average of 23 shipments per month, with peaks during March-July (+20%)

Units & packaging

Custom cargo 320x150x130 cm secured with lashing straps and edge protectors, total weight per shipment between 2,200 and 6,000 kg.

Delivery constraints

Night delivery, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability at 99.68% of orders placed, 98.45% of shipments delivered on time, transport cost reduction of over 17%
13
 h
Saint-Didier-en-Velay→Tourcoing transit time
762
 €
Example job price (Premium)
196
Number of transports in 2025
98.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Didier-en-Velay
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
762
 €
Saint-Didier-en-Velay
Limoges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
730
 €
Saint-Didier-en-Velay
Toulouse
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
11
 h
733
 €
Saint-Didier-en-Velay
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
729
 €
Saint-Didier-en-Velay
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
19
 h
1050
 €
Saint-Didier-en-Velay
Eindhoven
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
844
 €
Tourcoing
Limoges
Toulouse
Cannes
Magdeburg
Eindhoven
Saint-Didier-en-Velay

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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