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Guaranteed vehicle availability and responsiveness for sensitive industrial flows.
CASE STUDY

Guaranteed vehicle availability and responsiveness for sensitive industrial flows.

This manufacturer specializing in fluid industrial processes for the pharmaceutical and food industries needed to secure vehicle availability and rapid pickup for its B2B shipments in France. Thanks to our 99.98% availability rate and a responsive organization designed for critical requests, complex flows benefit from tailored handling, even during activity peaks. This all takes place in a highly demanding quality context for markets with strict compliance requirements.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and integrator of fluid industrial processes mainly for the pharmaceutical and food industries; based in Puy-de-Dôme; regular flows to industrial centers and laboratories in France and Western Europe.

Volume & seasonality

Average of 25 shipments per month with peaks during March-June (+44%)

Units & packaging

Custom goods 320x150x130 cm secured by tie-down straps and corner protections, total weight per shipment between 2,600 and 7,400 kg.

Delivery constraints

Narrow time slots (8 a.m.–12 p.m. and 2 p.m.–5 p.m.), loading assistance, secured parking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability of 99.62% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 20%
9
 h
Clermont-Ferrand→Amiens transit time
699
 €
Example job price (Premium)
160
Number of transports in 2025
98.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clermont-Ferrand
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
699
 €
Clermont-Ferrand
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
371
 €
Clermont-Ferrand
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
399
 €
Clermont-Ferrand
Bourges
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
5
 h
468
 €
Clermont-Ferrand
Getafe
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
18
 h
1068
 €
Clermont-Ferrand
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
851
 €
Amiens
Valence
Nancy
Bourges
Getafe
Milan
Clermont-Ferrand

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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