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Responding to Emergencies and Activity Peaks for a Lifting Equipment Rental Provider.
CASE STUDY

Responding to Emergencies and Activity Peaks for a Lifting Equipment Rental Provider.

A specialist in lifting and handling solutions for the B2B sector, based in the Auvergne-Rhône-Alpes region, needed to ensure immediate vehicle availability to meet fluctuating customer demands, often under significant time pressure. Through optimized carrier network management and a guaranteed vehicle availability rate of 99.97%, DONE Deliveries was able to ensure same-day or next-day pickups while providing flexibility and reliability during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Rental of lifting and handling equipment for the industrial sector; based near Grenoble in Auvergne-Rhône-Alpes; B2B services for construction and industrial companies in the region and several neighboring departments.

Volume & seasonality

Average of 10 shipments per month with peaks during May-July (+44%)

Units & packaging

Custom goods 320x150x120 cm secured with tie-down straps and corner protectors, total shipment weight between 2,400 and 6,000 kg.

Delivery constraints

Night delivery, unloading assistance, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.87% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 8%
4
 h
Charleville-Mézières→Paris transit time
431
 €
Example job price (Premium)
182
Number of transports in 2025
99.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Charleville-Mézières
Paris
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
431
 €
Charleville-Mézières
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
643
 €
Charleville-Mézières
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
457
 €
Charleville-Mézières
Quimper
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
28
 h
797
 €
Charleville-Mézières
Dortmund
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
497
 €
Charleville-Mézières
Madrid
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
26
 h
1006
 €
Paris
Tours
Montpellier
Quimper
Dortmund
Madrid
Charleville-Mézières

Before/after (last 6 months)

-0,11
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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