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Guaranteed vehicle availability for disposable tableware and cleaning products shipments to foodservice and institutions.
CASE STUDY

Guaranteed vehicle availability for disposable tableware and cleaning products shipments to foodservice and institutions.

An industrial supplier specializing in disposable tableware and cleaning products distribution, this provider faced strong demand fluctuations and tight deadlines, especially during peak seasons in the hospitality sector. Thanks to the 99.97% vehicle availability rate ensured by the carrier, they benefit from consolidated transport capacity to rapidly respond to order surges on major national and regional routes. Fast loading and flexible emergency management prevented any supply chain disruption, even during high seasons.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of disposable tableware and cleaning products for professionals; based in Occitanie; deliveries to restaurants, hotels, and large institutions in France.

Volume & seasonality

Average of 10 shipments per month with peaks during April-July period (+40%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with straps and anti-slip mats, total shipment weight between 1,000 and 2,800 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, secured parking lots.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications on the DONE Space platform, average truck availability at 99.69% of orders placed, transport cost reduction of over 11%
9
 h
Castres→Cholet transit time
744
 €
Example job price (Premium)
108
Number of shipments in 2025
99.02%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Castres
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
744
 €
Castres
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
836
 €
Castres
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
10
 h
476
 €
Castres
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
551
 €
Castres
Martorell
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
34
 h
1237
 €
Castres
Coslada
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
24
 h
1370
 €
Cholet
Bordeaux
Limoges
Quimper
Martorell
Coslada
Castres

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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