An industrial player specialized in printing primary packaging for the pharmaceutical industry and single-dose solutions for cosmetics needed to ensure the continuity of its flows, particularly during activity peaks, and be able to respond to urgent orders from major European clients. Our transport team ensured a vehicle availability rate of 99.98% by organizing same-day or next-day pick-ups as needed and offering suitable time slots in Île-de-France and internationally.

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Primary pharmaceutical and cosmetic packaging manufacturer; main site in Île-de-France; B2B deliveries to pharmaceutical laboratories and cosmetics manufacturers in France and Europe.
Average of 11 shipments per month with peaks during March-July period (+15%)
EU pallets 120x80 cm, 12 units per shipment, secured with anti-slip mats and lashing straps, total weight per shipment between 1,000 and 2,800 kg.
Night delivery, tail lift + pallet jack, mandatory pre-call delivery.
Trucks available on demand, enable transport visibility
Average truck availability at 99.59% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Villiers-sur-Marne → Montauban | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 11 h | 50 € |
Villiers-sur-Marne → Dijon | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 8 h | 1185 € |
Villiers-sur-Marne → Rennes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 6 h | 392 € |
Villiers-sur-Marne → Valence | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 9 h | 456 € |
Villiers-sur-Marne → Etten-Leur | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 8 h | 440 € |
Villiers-sur-Marne → Ciampino | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 23 h | 936 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a compensation of €500.
Each transport is tracked 24/7 by our Track & Trace department. We reach a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delay due to our fault, the freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, at booking, 'all risks' Cargo insurance covering almost the entire value of the goods.
European countries
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