CASE STUDY

Securing the distribution of ecological straws while guaranteeing B2B punctuality in Europe.

A wholesale distributor of beverage products specializing in eco-friendly solutions for the hospitality sector had to manage variable volumes and meet strict expectations from professional networks across France and Europe. Challenges included on-time delivery and the safe transport of fragile palletized goods, with the need for real-time tracking and precise time slots. The transport provider implemented 24/7 monitoring and customized logistics to ensure satisfaction for both brands and restaurant chains.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of ecological straws and beverage accessories; based in the Nantes region; supplies hotel-catering networks and retail outlets in France and Europe.

Volume & seasonality

Average of 24 shipments per month with peaks during April-July (+32%)

Units & packaging

Set of boxes 90x60x80 cm, 14 units per shipment, secured with anti-slip mats and corner protectors, total weight per shipment between 700 and 1,500 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, delivery with mandatory prior phone call.

Targets

Eliminate delays, enable transport visibility

Objectives

99.54% of shipments delivered on time, transport tracking and email notifications on the Done Space platform, transport cost reduction of more than 12%

Issy-les-Moulineaux→Brest transit time

386

€

Example job price (Premium)

Number of shipments in 2025

99.54%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Issy-les-Moulineaux → Brest	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	10 h	386 €
Issy-les-Moulineaux → Tours	2x palette EU, 120x80 cm, 300 kg	VAN	4 h	50 €
Issy-les-Moulineaux → Roubaix	5x palette EU, 120x80 cm, 900 kg	VAN	4 h	493 €
Issy-les-Moulineaux → Strasbourg	2x palette EU, 120x80 cm, 300 kg	VAN	8 h	330 €
Issy-les-Moulineaux → Etten-Leur	16x palette EU, 120x80 cm, 7 400 kg	Porteur	10 h	778 €
Issy-les-Moulineaux → Maastricht	5x palette EU, 120x80 cm, 900 kg	VAN	8 h	577 €

Brest

Tours

Roubaix

Strasbourg

Etten-Leur

Maastricht

Issy-les-Moulineaux

Before/after (last 6 months)

-0,19

Cost per shipment

-5h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez