A specialist in the sale of high-end second-hand jewelry, this luxury sector professional needed to deliver a steady flow of valuable goods to retail outlets and partners across Europe. Requirements included real-time traceability, security at each transport stage, and strict adherence to delivery schedules. Thanks to 24/7 supervision by a dedicated Track & Trace team and proactive flow management, the logistics provider ensured punctual, end-to-end transparency, particularly to France and Belgium.

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Digital platform specializing in the sale of second-hand luxury jewelry; headquartered in the Paris region; B2B and B2B2C flows to France, Belgium, and Western Europe.
Average of 16 shipments per month with peaks during September-December (+11%)
Set of boxes 90x60x80 cm, 12 units per shipment, secured with lashing straps and non-slip mats, total weight per shipment between 300 and 1,000 kg.
Fixed delivery hours, security rope for customs, delivery requires mandatory advance call.
Eliminate delays, provide transport visibility
99.38% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, over 20% reduction in transport costs


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Lyon | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 8 h | 691 € |
Paris → Roubaix | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 4 h | 50 € |
Paris → Valence | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 9 h | 441 € |
Paris → Metz | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 8 h | 592 € |
Paris → Eindhoven | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 8 h | 342 € |
Paris → Bruges | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 5 h | 553 € |
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and 98.7% on-time delivery rate. In case of significant delay due to our fault, freight can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance checks, insurance review, reputation check, performance history analysis, and assignment of a DONE internal score. This system enables us to achieve a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, all-risk Cargo insurance covering nearly the total value of the merchandise can be added at booking.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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