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Guaranteed visibility and punctuality for secure B2B delivery of precious jewelry in Europe.
CASE STUDY

Guaranteed visibility and punctuality for secure B2B delivery of precious jewelry in Europe.

A specialist in the sale of high-end second-hand jewelry, this luxury sector professional needed to deliver a steady flow of valuable goods to retail outlets and partners across Europe. Requirements included real-time traceability, security at each transport stage, and strict adherence to delivery schedules. Thanks to 24/7 supervision by a dedicated Track & Trace team and proactive flow management, the logistics provider ensured punctual, end-to-end transparency, particularly to France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Digital platform specializing in the sale of second-hand luxury jewelry; headquartered in the Paris region; B2B and B2B2C flows to France, Belgium, and Western Europe.

Volume & seasonality

Average of 16 shipments per month with peaks during September-December (+11%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with lashing straps and non-slip mats, total weight per shipment between 300 and 1,000 kg.

Delivery constraints

Fixed delivery hours, security rope for customs, delivery requires mandatory advance call.

Targets

Eliminate delays, provide transport visibility

Objectives

99.38% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, over 20% reduction in transport costs
8
 h
Paris→Lyon transit time
691
 €
Example job price (Premium)
177
Number of shipments in 2025
99.38%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
691
 €
Paris
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
50
 €
Paris
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
441
 €
Paris
Metz
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
8
 h
592
 €
Paris
Eindhoven
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
342
 €
Paris
Bruges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
5
 h
553
 €
Lyon
Roubaix
Valence
Metz
Eindhoven
Bruges
Paris

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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