Home
Securing B2B distribution of premium lingerie with damage-free delivery.
CASE STUDY

Securing B2B distribution of premium lingerie with damage-free delivery.

A major player in the women's lingerie sector, specializing in the design and distribution of refined products to specialized retail outlets in France and Belgium, the manufacturer needed to make logistics flows more reliable to avoid any damage during the transport of delicate goods. Thanks to a rigorous carrier verification process and a damage-free delivery rate of 99.98%, the logistics provider ensured pallets were delivered in optimal safety conditions, meeting the textile industry's quality requirements.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of premium women's lingerie; main site in Hauts-de-France region; delivery to major specialized retail outlets in France and Belgium.

Volume & seasonality

An average of 15 shipments per month with peaks during April-July period (+20%)

Units & packaging

EU pallets 120x80 cm, average of 10 pallets per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,500 kg.

Delivery constraints

Same-day pickup, security cord for customs, all-risk insurance.

Targets

Reduce transit time by more than 2h, eliminate delays

Objectives

Faster average transit by 4-9h, 98.88% of shipments delivered on time, transport cost reduction of over 16%
8
 h
La Madeleine→Nancy transit time
632
 €
Example job price (Premium)
179
Number of shipments in 2025
98.88%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Madeleine
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
632
 €
La Madeleine
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
10
 h
1001
 €
La Madeleine
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
18
 h
993
 €
La Madeleine
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
293
 €
La Madeleine
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
806
 €
La Madeleine
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
2
 h
379
 €
Nancy
Dijon
Cannes
Rouen
Norderstedt
Brussels
La Madeleine

Before/after (last 6 months)

-0,23
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options