An industrial company specializing in energy efficiency solutions for housing, active in the installation of photovoltaic panels and thermal equipment, was seeking a transport solution capable of supporting its regional growth and securing the distribution of sensitive technical goods. Thanks to the rigorous selection of carriers and a damage-free delivery rate of 99.96%, the provider optimized the flow of pallets and fragile equipment to agencies and worksites across the Southwest, while minimizing risks.

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Installer of solar and thermal equipment for residential buildings; main presence in Nouvelle-Aquitaine and B2B deliveries to sites and partners across the Southwest of France.
Average of 10 shipments per month with peaks during March–July (+46%)
Custom goods 320x150x120 cm, secured with tie-down straps and anti-slip mats, shipment weight between 2,000 and 6,000 kg.
Fixed delivery hours, security rope for customs, delivery with prior call required.
Immediate access to POD/CMR, transit time reduced by over 4 hours
All documents available on the DONE Space platform, average transit faster by 4–9 hours, transport costs reduced by more than 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Agen → Nice | 2x palette EU, 120x80 cm, 300 kg | VAN | 12 h | 50 € |
Agen → Metz | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 30 h | 747 € |
Agen → Nantes | 2x palette EU, 120x80 cm, 300 kg | VAN | 8 h | 379 € |
Agen → Montpellier | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 6 h | 413 € |
Agen → Cottbus | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 54 h | 1622 € |
Agen → Dortmund | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 22 h | 833 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
We apply a 5-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
By default, each transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, it is possible to add, when booking, an 'all-risks' Cargo insurance that covers nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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