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Guaranteeing availability and responsive logistics for Northern agri-food products.
CASE STUDY

Guaranteeing availability and responsive logistics for Northern agri-food products.

A wholesaler of fresh and frozen food products, a key player for food service professionals in Northern France, this distributor faced urgent and seasonal demands requiring an exceptional vehicle availability rate. Our transport team delivered with a 99.98% availability rate, enabling same-day or next-day loading for every food shipment—even during peak periods—while ensuring the flexibility the sector demands.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of fresh, frozen, and grocery food products; based in Hauts-de-France; delivers to professionals in food service and distribution across France and Belgium.

Volume & seasonality

Average of 18 shipments per month with peaks during May–July (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment from 1,500 to 3,200 kg.

Delivery constraints

Narrow delivery windows (6 am–12 pm), tail lift + pallet jack, GPS tracking.

Targets

Immediate access to POD/CMR, provide shipment visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications via DONE Space, transport cost reduction over 8%
9
 h
Linselles→Bourges transit time
50
 €
Example job price (Premium)
164
Number of shipments in 2025
98.27%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Linselles
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
50
 €
Linselles
Auxerre
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
10
 h
100
 €
Linselles
Limoges
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
775
 €
Linselles
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN
5
 h
535
 €
Linselles
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
19
 h
1313
 €
Linselles
Antwerp
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
367
 €
Bourges
Auxerre
Limoges
Rouen
Piacenza
Antwerp
Linselles

Before/after (last 6 months)

-0,18
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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