CASE STUDY

Guaranteeing fast delivery of refrigerated display cases for food distribution in Île-de-France.

A specialist in equipment and layout for food retail outlets, this professional needed to deliver innovative refrigerated display cases throughout Île-de-France, requiring high reactivity and vehicle availability. Tight deadlines and handling of bulky, sensitive goods were central challenges. With a 99.97% vehicle availability rate and same-day or next-day loading, our transport team maintained smooth B2B flows and responded to the urgent needs of local brands.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of refrigerated equipment and shopfitting solutions for food retailers; main site in Île-de-France; deliveries to networks of retailers and specialty chains in the Paris area.

Volume & seasonality

Average of 11 shipments per month, with peaks from April to July (+22%)

Units & packaging

Custom goods 320x150x120 cm secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 4,500 kg.

Delivery constraints

Fixed delivery times, tail lift, fast POD.

Targets

Enable transport visibility, reduce transit time by more than 2h

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time 4-9h faster, transport cost reduction of over 13%

Conflans-Ste.-Honorine→Valence transit time

679

€

Example job price (Premium)

117

Number of transports in 2025

98.47%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Conflans-Ste.-Honorine → Valence	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	10 h	679 €
Conflans-Ste.-Honorine → Limoges	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	9 h	673 €
Conflans-Ste.-Honorine → Strasbourg	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	8 h	392 €
Conflans-Ste.-Honorine → Mulhouse	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	9 h	310 €
Conflans-Ste.-Honorine → Munich	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	14 h	463 €
Conflans-Ste.-Honorine → Pioltello	2x palette EU, 120x80 cm, 300 kg	VAN	16 h	512 €

Valence

Limoges

Strasbourg

Mulhouse

Munich

Pioltello

Conflans-Ste.-Honorine

Before/after (last 6 months)

-0,14

Cost per shipment

-2h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez