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Guaranteeing Immediate Vehicle Availability for Smart Home Solution Flows in France.
CASE STUDY

Guaranteeing Immediate Vehicle Availability for Smart Home Solution Flows in France.

An innovative player in connected management solutions for the residential sector, especially during the construction phase, this specialist must handle peak grouped shipments of electronic equipment to sites in France and Belgium. Deadlines, sometimes extremely tight before on-site delivery, made near-instant access to suitable vehicles essential. With a vehicle availability rate of 99.96%, our logistics team has met urgent loading needs and ensured delivery continuity, even for last-minute requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of smart home and connected building management solutions; operations concentrated in Île-de-France; deliveries to property developers and installers in France and Belgium.

Volume & seasonality

Average of 10 shipments per month, with peaks during April–July period (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,800 kg.

Delivery constraints

Fixed delivery hours, tail lift, GPS tracking.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability for 99.7% of orders placed, all documents accessible on the DONE Space platform, transport cost reduction of over 11%.
4
 h
Lyon→Valence transit time
389
 €
Example job price (Premium)
176
Number of transports in 2025
99.95%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
389
 €
Lyon
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
100
 €
Lyon
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
334
 €
Lyon
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
556
 €
Lyon
Willebroek
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
520
 €
Lyon
 Cottbus
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
34
 h
1074
 €
Valence
Montpellier
Annecy
Le Havre
Willebroek
 Cottbus
Lyon

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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