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Guaranteeing the freshness of fish and seafood through secure and adapted logistics.
CASE STUDY

Guaranteeing the freshness of fish and seafood through secure and adapted logistics.

A major player in sourcing fresh seafood for foodservice and B2B distribution across 23 countries faced the challenge of ensuring fast and secure deliveries from France to numerous European markets. The requirements included managing sensitive flows, demanding refrigerated vehicles, full traceability, and flawless punctuality. DONE Deliveries leveraged its expertise and network to guarantee the expected freshness for every shipment, with no intermediate reloading or critical delays.
DONE Deliveries. Europe’s top logistics company for businesses.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

European specialist in purchasing and distributing fresh fish and seafood; main office in Brittany; regular flows to Europe and Asia for brands and foodservice operators.

Volume & seasonality

Average of 16 shipments per month with peaks during March to July (+11%)

Units & packaging

Custom goods 240x150x120 cm secured by lashing straps and angle protectors, total weight per shipment between 900 and 3,600 kg.

Delivery constraints

Fixed delivery hours, loading assistance, and mandatory pre-call before delivery.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Shipment tracking and email notifications via the DONE Space platform, all documents available on done space, transport cost reduction of over 11%
8
 h
Concarneau→Poitiers transit time
426
 €
Example job price (Premium)
130
Number of transports in 2025
99.71%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Concarneau
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
426
 €
Concarneau
Angers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
100
 €
Concarneau
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
2
 h
388
 €
Concarneau
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
632
 €
Concarneau
Dortmund
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
19
 h
852
 €
Concarneau
Zaragoza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
1021
 €
Poitiers
Angers
Vannes
Amiens
Dortmund
Zaragoza
Concarneau

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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