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Guaranteeing the integrity of fine products with direct deliveries tailored to the gourmet sector.
CASE STUDY

Guaranteeing the integrity of fine products with direct deliveries tailored to the gourmet sector.

A specialist in premium organic products, notably extra virgin olive oil and Mediterranean specialties, faces strict logistics requirements: preserving the quality and freshness of fragile goods during transport to hotels and gastronomic establishments in France. Direct delivery solutions, with no reloading and adapted vehicles, have significantly reduced the risk of damage or delay while ensuring a tailor-made service for the gourmet segment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in organic fine foods and Mediterranean groceries; main site based in Provence-Alpes-Côte d’Azur; B2B delivery to hotels, restaurants, and specialty stores in France and Europe.

Volume & seasonality

Average of 25 shipments per month with peaks during October-December (+38%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,400 kg.

Delivery constraints

Same-day pickup, tail lift, fast POD.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.72% of orders placed, all documents available on the Done Space platform, transport cost reduction of over 10%
21
 h
Saint-Laurent-du-Var→Vannes transit time
1043
 €
Example job price (Premium)
95
Number of shipments in 2025
99.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Laurent-du-Var
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN
21
 h
1043
 €
Saint-Laurent-du-Var
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
19
 h
482
 €
Saint-Laurent-du-Var
Angers
2x palette EU, 120x80 cm, 300 kg
VAN
17
 h
454
 €
Saint-Laurent-du-Var
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
397
 €
Saint-Laurent-du-Var
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
24
 h
1003
 €
Saint-Laurent-du-Var
Turin
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
8
 h
536
 €
Vannes
Tourcoing
Angers
Troyes
Magdeburg
Turin
Saint-Laurent-du-Var

Before/after (last 6 months)

-0,18
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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