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Guaranteeing the integrity of frozen products with direct and tailored transport.
CASE STUDY

Guaranteeing the integrity of frozen products with direct and tailored transport.

As a key player in food distribution, specializing in frozen products for households and professionals, this group needed to deliver a wide range of sensitive goods while strictly maintaining the cold chain, including during regional peak times. By deploying adapted refrigerated vehicles, with no transshipment, and minimizing handling, our transport team ensured reliable and on-time deliveries across most of the national territory.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of frozen products; major operational site in Occitanie; regular delivery coverage throughout mainland France, notably in over 70 departments.

Volume & seasonality

Average of 22 shipments per month with peaks during November-December period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,000 and 3,000 kg, secured by lashing straps and anti-slip mats.

Delivery constraints

Same-day delivery, tail lift + pallet truck, fast POD.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.92% of shipments delivered on time, transport cost reduction of over 16%
9
 h
Nîmes→Limoges transit time
673
 €
Example job price (Premium)
73
Number of transports in 2025
99.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nîmes
Limoges
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
673
 €
Nîmes
Bourges
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
1139
 €
Nîmes
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
511
 €
Nîmes
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
363
 €
Nîmes
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
17
 h
577
 €
Nîmes
Augsburg
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
761
 €
Limoges
Bourges
Rodez
Colmar
Genk
Augsburg
Nîmes

Before/after (last 6 months)

-0,18
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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