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Guaranteeing vehicle availability for outdoor wood product flows in France and Europe.
CASE STUDY

Guaranteeing vehicle availability for outdoor wood product flows in France and Europe.

A major player in outdoor wood furnishings needed to ensure fast and flexible deliveries of garden furniture, terraces, and urban equipment, while managing strong seasonality and demand peaks. The service provider ensured guaranteed capacity with a 99.98% vehicle availability rate, enabling every order to be fulfilled—even during high demand periods—across France, as well as for export deliveries to Belgium and Switzerland.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in outdoor wood solutions for municipalities and professionals; based in the Dunières region (Auvergne-Rhône-Alpes); B2B distribution in France, Belgium, and Switzerland.

Volume & seasonality

Average of 24 shipments per month with peaks during the April-July period (+42%)

Units & packaging

Custom goods 300x150x120 cm secured with lashing straps and corner protection, total weight per shipment between 2,400 and 7,000 kg.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Eliminate delays, reduce transit time by more than 2 hours

Objectives

99.55% of shipments delivered on time, average transit faster by 4-11h, transport costs reduced by over 8%
7
 h
Rennes→Niort transit time
100
 €
Example job price (Premium)
134
Number of transports in 2025
99.55%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rennes
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
100
 €
Rennes
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
50
 €
Rennes
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
313
 €
Rennes
Caen
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
5
 h
510
 €
Rennes
Hamburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
22
 h
659
 €
Rennes
Madrid
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
20
 h
733
 €
Niort
Arras
Le Mans
Caen
Hamburg
Madrid
Rennes

Before/after (last 6 months)

-0,23
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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