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Guaranteed vehicle availability for B2B distribution of plumbing solutions in Southern France.
CASE STUDY

Guaranteed vehicle availability for B2B distribution of plumbing solutions in Southern France.

A plumbing equipment wholesaler, this professional serves multiple regional distribution points in the South-East. Facing the need to quickly deliver palletized goods to their branches and partners, they sought a partner capable of guaranteeing vehicle availability even during peak periods. With a 99.98% availability rate and loading organized within 24 hours, the provider streamlined regional supply even during urgent peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of plumbing items and technical solutions; main logistics sites around Marseille, Montpellier, and Nice; delivery of professional equipment to agencies, installers, and B2B networks in the South-East quarter of France.

Volume & seasonality

An average of 20 shipments per month with peaks during March-June (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment around 1,600 kg.

Delivery constraints

Same-day delivery, tail lift + pallet jack, fast POD.

Targets

Enable transport visibility, reduce transit time by over 3 hours

Objectives

Shipment tracking and email notifications via the DONE Space platform, average transit 4-10 hours faster, transport cost reduction by more than 14%
16
 h
Marseille→Le Havre transit time
913
 €
Example job price (Premium)
179
Number of shipments in 2025
98.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
913
 €
Marseille
Perpignan
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
8
 h
782
 €
Marseille
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
629
 €
Marseille
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
3
 h
508
 €
Marseille
Rotterdam
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
19
 h
848
 €
Marseille
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
17
 h
900
 €
Le Havre
Perpignan
Colmar
Valence
Rotterdam
Kelsterbach
Marseille

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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