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Securing fast delivery of fragile goods for the glass industry in French-speaking Switzerland.
CASE STUDY

Securing fast delivery of fragile goods for the glass industry in French-speaking Switzerland.

A key player in the production of glass solutions for the construction industry was faced with the need to deliver sensitive products quickly and without damage to public and private projects in French-speaking Switzerland and surrounding regions. During peak activity and in response to strict reliability requirements, vehicle availability of 99.97% and the option for same-day or next-day loading enabled urgent requests to be fulfilled while ensuring the integrity of the shipments at every stage of the logistics flow.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in glass processing for construction; main site in French-speaking Switzerland; B2B flows to public, commercial, and residential projects in Switzerland and neighboring regions.

Volume & seasonality

An average of 13 shipments per month with peaks during April-June (+36%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and edge protection, total weight per shipment between 1,400 and 6,000 kg.

Delivery constraints

Same-day pickup, loading assistance, fast POD.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.03% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of more than 8%
16
 h
Auch→Nancy transit time
753
 €
Example job price (Premium)
166
Number of transports in 2025
99.03%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Auch
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
753
 €
Auch
Tarbes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
4
 h
430
 €
Auch
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
16
 h
409
 €
Auch
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
358
 €
Auch
Milan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
498
 €
Auch
Ulm
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
22
 h
743
 €
Nancy
Tarbes
Metz
Montpellier
Milan
Ulm
Auch

Before/after (last 6 months)

-0,18
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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