CASE STUDY

Heritage restoration: ensuring the safety and integrity of specialized shipments for sensitive sites.

A specialist in the restoration and enhancement of heritage structures in the Paris region, this construction professional handles delicate and high-value materials for demanding projects. Logistics challenges include damage-free, just-in-time delivery of fragile goods to historic sites, often located in city centers. Through a rigorous carrier verification process and a damage-free delivery rate of 99.97%, DONE Deliveries provides the reliability and security required for every regional or national shipment.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Expert in built heritage restoration; based in Île-de-France, mainly operating in Paris and the surrounding region; B2B deliveries to historic sites and public institutions.

Volume & seasonality

Average of 8 shipments per month with peaks during March–July (+11%)

Units & packaging

Custom goods 320x150x120 cm secured by tie-down straps and corner protection, total weight per shipment between 2,000 and 6,000 kg.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 1 pm–5 pm), security cord for customs, mandatory pre-delivery phone call.

Targets

On-demand trucks, reduction of transit time by more than 2 hours

Objectives

Average truck availability of 99.67% of orders, average faster transit by 4–12 hours, reduction of transport costs by more than 12%

Émerainville→Reims transit time

451

€

Example job price (Premium)

156

Number of shipments in 2025

99.63%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Émerainville → Reims	2x palette EU, 120x80 cm, 300 kg	VAN	2 h	451 €
Émerainville → Mulhouse	16x palette EU, 120x80 cm, 7 400 kg	Porteur	11 h	1505 €
Émerainville → Tarbes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	13 h	782 €
Émerainville → Roubaix	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	4 h	308 €
Émerainville → Barcelona	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	17 h	591 €
Émerainville → Stuttgart	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	11 h	590 €

Reims

Mulhouse

Tarbes

Roubaix

Barcelona

Stuttgart

Émerainville

Before/after (last 6 months)

-0,23

Cost per shipment

-3h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez