An industrial manufacturer specialized in technical coatings for metal and civil engineering faced urgent transport needs to deliver goods to various industrial sites. Fast supply constraints and the need to ensure vehicle availability were met through same-day or next-day loading and a 99.97% availability rate. This flexible approach ensured uninterrupted flows in France and to Western Europe.

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Specialist in coating solutions for metal assemblies and industrial maintenance; main location in the Auvergne-Rhône-Alpes region; B2B distribution to manufacturers and workshops in France and Europe.
Average of 11 shipments per month with peaks during March to June (+38%)
Custom goods 300x160x120 cm, secured by lashing straps and edge protectors, total shipment weight between 1,500 and 6,500 kg.
Same-day delivery, tail lift, all-risk insurance.
Reduction of transit time by over 2 hours, trucks available on demand
Faster average transit time by 4-8 hours, average truck availability for 99.54 of orders placed, transportation cost reduction of more than 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Douai → Orleans | 5x palette EU, 120x80 cm, 900 kg | VAN | 7 h | 657 € |
Douai → Nantes | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 25 h | 100 € |
Douai → Montpellier | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 16 h | 890 € |
Douai → Roubaix | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 1 h | 150 € |
Douai → Etten-Leur | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 4 h | 303 € |
Douai → Frankfurt am Main | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 9 h | 541 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we are unable to provide a vehicle, we offer a €500 compensation.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of a significant delay caused by us, the freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to achieve a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and e-mail notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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