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Ensuring continuity of industrial tooling deliveries with 24/7 supervision and complete visibility.
CASE STUDY

Ensuring continuity of industrial tooling deliveries with 24/7 supervision and complete visibility.

A leading European player in industrial tool distribution, this supplier serves production sites and specialized workshops. Its main challenge was to ensure timely shipments of pallets and sensitive consignments while maintaining strict transport supervision and proactive management of unexpected events, notably on France-Germany and Western Europe routes. Thanks to a dedicated Track & Trace team and real-time transport monitoring, DONE Deliveries enabled sustained B2B delivery pace with high on-time rates and full transparency at every stage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of industrial tools and workshop equipment; main logistics site in the Grand Est region; B2B deliveries to mechanical production sites in France, Germany, and Western Europe.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July (+12%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment around 2,400 kg.

Delivery constraints

Fixed delivery hours, loading assistance, GPS tracking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.67% of shipments delivered on time, transport cost reduction of over 18%
3
 h
Haguenau→Nancy transit time
50
 €
Example job price (Premium)
87
Number of transports in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Haguenau
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
3
 h
50
 €
Haguenau
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
27
 h
100
 €
Haguenau
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
518
 €
Haguenau
Bourges
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
25
 h
1057
 €
Haguenau
Rome
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
23
 h
1246
 €
Haguenau
Genk
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
652
 €
Nancy
Montpellier
Angers
Bourges
Rome
Genk
Haguenau

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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