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Immediate vehicle availability and heightened reliability for B2B delivery of interior design products.
CASE STUDY

Immediate vehicle availability and heightened reliability for B2B delivery of interior design products.

Active in the interior design and renovation sector, this professional faces critical logistics challenges: managing activity peaks, meeting tight deadlines, and adapting to a diverse range of B2B orders. DONE Deliveries met the challenge with a vehicle availability rate of 99.97%, ensuring same-day or next-day loading in France and Belgium, even for urgent requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in renovation and interior fit-out for commercial buildings; operations based in Île-de-France; B2B deliveries to retail chains and businesses in several French regions and Belgium.

Volume & seasonality

Average of 19 shipments per month with peaks during March–June period (+23%)

Units & packaging

Custom goods 290x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Night delivery, security rope for customs, comprehensive insurance.

Targets

Trucks available on demand, reduction of transit time by more than 2 hours

Objectives

Average truck availability at 99.56% of orders placed, 4–10 hours faster average transit time, transport cost reduction of more than 11%
6
 h
Peypin→Lyon transit time
553
 €
Example job price (Premium)
112
Number of transports in 2025
99.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Peypin
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
553
 €
Peypin
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
686
 €
Peypin
Lille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
30
 h
912
 €
Peypin
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
468
 €
Peypin
Brussels
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
750
 €
Peypin
Tilburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
19
 h
523
 €
Lyon
Chartres
Lille
Rennes
Brussels
Tilburg
Peypin

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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