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Increase transport availability for industrial metal trading in the South-West region.
CASE STUDY

Increase transport availability for industrial metal trading in the South-West region.

A distributor of metallurgical and hardware products, operating in the South-West of France, needed to ensure vehicle availability to manage its B2B flows to industrial and construction clients. Faced with logistical peaks and urgent delivery requests, our service with a vehicle availability rate of 99.98% enabled rapid response, even for last-minute requests, while maintaining the service quality expected in this demanding sector.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of metallurgical and hardware products; established in Nouvelle-Aquitaine, notably around Mont-de-Marsan; mainly serves industrial and construction clients in France.

Volume & seasonality

Average of 24 shipments per month with peaks during March to July (+14%)

Units & packaging

Custom goods 320x150x120 cm secured with tie-down straps and anti-slip mats, total weight per shipment ranging from 2,000 to 6,500 kg.

Delivery constraints

Fixed delivery hours, security cord for customs, delivery with mandatory prior call.

Targets

Eliminate delays, trucks available on demand

Objectives

98.38% of shipments delivered on time, average truck availability for 99.65% of orders, transport cost reduced by more than 19%
19
 h
Pontonx-sur-l’Adour→Strasbourg transit time
50
 €
Example job price (Premium)
121
Number of transports in 2025
98.38%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pontonx-sur-l’Adour
Strasbourg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
19
 h
50
 €
Pontonx-sur-l’Adour
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
31
 h
100
 €
Pontonx-sur-l’Adour
Amiens
16x palette EU, 120x80 cm, 7 400 kg
Porteur
29
 h
1474
 €
Pontonx-sur-l’Adour
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
625
 €
Pontonx-sur-l’Adour
 Cottbus
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
31
 h
912
 €
Pontonx-sur-l’Adour
Etten-Leur
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
20
 h
989
 €
Strasbourg
Colmar
Amiens
Roanne
 Cottbus
Etten-Leur
Pontonx-sur-l’Adour

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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