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Industrial refrigeration: securing every sensitive shipment at every stage of transport.
CASE STUDY

Industrial refrigeration: securing every sensitive shipment at every stage of transport.

An industrial player specialized in the design and maintenance of refrigeration and energy management systems had to guarantee the punctuality, integrity, and traceability of its technical equipment shipments, sometimes destined for laboratories, throughout France. DONE Deliveries ensured 24/7 logistics tracking and continuous Track & Trace support, providing visibility, proactivity, and maximum security for flows subject to strict reliability standards and specific requirements.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French specialist in the installation and maintenance of refrigeration and air-conditioning equipment; operations focused on Île-de-France; manages B2B deliveries to industries, laboratories, and tertiary sites in France.

Volume & seasonality

Average of 12 shipments per month with peaks during the October-February period (+23%)

Units & packaging

Custom goods 300x150x120 cm, 2 to 4 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,500 and 4,800 kg.

Delivery constraints

Night delivery, security rope for customs, delivery with mandatory prior call.

Targets

Reduce transit time by over 2 hours, enable transport visibility

Objectives

Faster average transit by 4-8h, transport tracking and email notifications via the done space platform, transport cost reduction of over 15%
9
 h
Paris→Grenoble transit time
634
 €
Example job price (Premium)
72
Number of transports in 2025
98.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
634
 €
Paris
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
333
 €
Paris
Bourges
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
7
 h
524
 €
Paris
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
11
 h
368
 €
Paris
Brussels
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
6
 h
529
 €
Paris
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
651
 €
Grenoble
Roanne
Bourges
Montauban
Brussels
Maastricht
Paris

Before/after (last 6 months)

-0,18
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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