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Integrity guarantee for sensitive industrial shipments in the rail sector.
CASE STUDY

Integrity guarantee for sensitive industrial shipments in the rail sector.

An industrial player specializing in technical coatings for rail applications, this France-based manufacturer needed to guarantee the damage-free delivery of high-value goods to various European sites. Given product complexity, pallet weight, and coating sensitivity, the logistics provider implemented strict carrier checks to achieve a 99.97% damage-free delivery rate, securing each shipment with advanced processes. This ensured perfect compliance of batches even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of industrial coating solutions for the railway sector; production and teams based in Île-de-France; deliveries to industrial clients and rail networks in France, Germany, Spain, and Benelux.

Volume & seasonality

Average of 17 shipments per month, with peaks from February to July (+27%)

Units & packaging

Custom goods 310x150x125 cm, secured by tie-down straps and corner protectors, total shipment weight from 2,400 to 7,000 kg.

Delivery constraints

Fixed delivery hours, security seal for customs, all-risk insurance.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and notifications via email on the DONE Space platform, over 12% reduction in transport costs
3
 h
St-Étienne→Grenoble transit time
475
 €
Example job price (Premium)
102
Number of shipments in 2025
98.79%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Étienne
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
475
 €
St-Étienne
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN
25
 h
100
 €
St-Étienne
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
621
 €
St-Étienne
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
403
 €
St-Étienne
Alkmaar
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
32
 h
1308
 €
St-Étienne
Etten-Leur
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
894
 €
Grenoble
Rennes
Toulouse
Chartres
Alkmaar
Etten-Leur
St-Étienne

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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