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Logistics excellence for the distribution of high-value fine wines across Europe.
CASE STUDY

Logistics excellence for the distribution of high-value fine wines across Europe.

A major player in the distribution of prestigious wines, renowned for its expertise and the value of its products, faced the challenge of transporting sensitive and fragile shipments in Europe, with an absolute requirement: zero compromise on the safety and integrity of the goods. DONE Deliveries implemented a strict carrier screening process and achieved a 99.97% damage-free delivery rate, ensuring maximum protection for rare and precious bottles. Main routes included France, Belgium, Germany, and the United Kingdom.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of premium fine wines and spirits; headquarters in the Bordeaux region; B2B deliveries to the hospitality industry, restaurants, and specialized retailers in France, Germany, the UK, and Benelux.

Volume & seasonality

Average of 22 shipments per month with peaks during November-March period (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight between 1,200 and 3,000 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed delivery hours, loading assistance, GPS tracking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability of 99.66% of orders placed, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 16%
9
 h
Bordeaux→Lorient transit time
730
 €
Example job price (Premium)
112
Number of shipments in 2025
99.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
730
 €
Bordeaux
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
695
 €
Bordeaux
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
766
 €
Bordeaux
Marseille
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
25
 h
1101
 €
Bordeaux
Berlin
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
27
 h
798
 €
Bordeaux
Leverkusen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
18
 h
508
 €
Lorient
Troyes
Colmar
Marseille
Berlin
Leverkusen
Bordeaux

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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