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Logistics responsiveness and vehicle availability for the European technology industry.
CASE STUDY

Logistics responsiveness and vehicle availability for the European technology industry.

A French manufacturer of industrial imaging systems for non-destructive testing faced strict delivery requirements for its often high-value machines and components to various European markets. Fast mobilization and a 99.98% vehicle availability rate allowed the provider to meet urgent requests, ensuring the secure transport of each customized shipment. These flows, mainly destined for industrial sites and laboratories in France, Germany, and Switzerland, required flexible and reliable logistics organization.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of X-ray and tomography imaging systems for industrial inspection; main site in Auvergne-Rhône-Alpes; B2B deliveries to Western Europe, mainly France, Germany, Switzerland.

Volume & seasonality

Average of 17 shipments per month with peaks during September-November period (+31%)

Units & packaging

Custom cargo 320x150x130 cm secured by tie-down straps and corner protections, total shipment weight between 2,200 and 7,500 kg.

Delivery constraints

Same-day pickup, security rope for customs, secured parking.

Targets

Trucks available on demand, transit time reduced by over 2h

Objectives

Average truck availability for 99.51% of orders placed, average transit faster by 4-6h, transport cost reduction of over 18%
8
 h
Annecy-le-Vieux→Metz transit time
50
 €
Example job price (Premium)
180
Number of transports in 2025
98.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annecy-le-Vieux
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
50
 €
Annecy-le-Vieux
Reims
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
11
 h
571
 €
Annecy-le-Vieux
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
697
 €
Annecy-le-Vieux
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
412
 €
Annecy-le-Vieux
Enschede
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
18
 h
897
 €
Annecy-le-Vieux
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
22
 h
715
 €
Metz
Reims
Bordeaux
Nice
Enschede
Getafe
Annecy-le-Vieux

Before/after (last 6 months)

-0,23
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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