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Logistics Responsiveness for B2B Interior Renovation Sites.
CASE STUDY

Logistics Responsiveness for B2B Interior Renovation Sites.

A specialist in finishing work for complex interior renovations, this Lyon-based player faced urgent requirements for delivering materials and equipment to various professional worksites. Thanks to a transport organization guaranteeing 99.97% vehicle availability, supplies could be ensured on D+0/D+1, even during peak periods, minimizing any on-site delays. Logistics flows covered the Auvergne-Rhône-Alpes region, with occasional deliveries to other French regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Finishing works renovation company based in Lyon; provides works services and materials deliveries to craftsmen and developers in the Lyon area and Auvergne-Rhône-Alpes.

Volume & seasonality

Average of 8 shipments per month with peaks during May-July period (+13%)

Units & packaging

Custom goods 260x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Same-day delivery, tail lift, rapid POD.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.59% of orders placed, transport tracking and email notifications via the Done Space platform, transportation cost reduced by over 13%
11
 h
Lyon→Cholet transit time
409
 €
Example job price (Premium)
116
Number of shipments in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
11
 h
409
 €
Lyon
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
489
 €
Lyon
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
494
 €
Lyon
Paris
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
10
 h
899
 €
Lyon
Etten-Leur
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
824
 €
Lyon
Kelsterbach
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
786
 €
Cholet
Dijon
Lorient
Paris
Etten-Leur
Kelsterbach
Lyon

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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