CASE STUDY

Logistics responsiveness for supplying cafés and restaurants specialized in beverages.

A wholesaler for fast food and coffee shops, this distributor based in southern France handles hundreds of sensitive SKUs requiring immediate availability and controlled delivery times. The logistics challenge involved the ability to cover all of France with a very high level of flexibility to respond to urgent orders, especially during new drink launches or seasonal promotions. Our transport team was able to guarantee a vehicle availability rate of 99.97% and offer pick-up and delivery solutions within 24–72 hours, even for last-minute requests.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized distributor of beverages, snacks, and packaging for fast food and coffee shops; operations based in southern France, B2B supply for cafés and out-of-home outlets throughout mainland France.

Volume & seasonality

Average of 25 shipments per month with peaks during May-July period (+16%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 3,200 kg.

Delivery constraints

Same-day pickup, tail lift + pallet jack, rapid POD.

Targets

Immediate access to POD/CMR, reduction of transit time by more than 2 hours

Objectives

All documents available on the DONE Space platform, average transit time faster by 4–10 hours, transport cost reduction of over 17%

Arles→Roubaix transit time

895

€

Example job price (Premium)

Number of transports in 2025

99.67%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Arles → Roubaix	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	16 h	895 €
Arles → Cholet	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	14 h	50 €
Arles → Marseille	2x palette EU, 120x80 cm, 300 kg	VAN	2 h	169 €
Arles → Roanne	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	7 h	424 €
Arles → Ulm	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	17 h	483 €
Arles → Piacenza	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	24 h	765 €

Roubaix

Cholet

Marseille

Roanne

Ulm

Piacenza

Arles

Before/after (last 6 months)

-0,08

Cost per shipment

-2h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez