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Ensuring reliable B2B express transport for sensitive urban food flows.
An innovative player in urban food distribution, this specialist brings together merchants of fresh produce and gourmet groceries, delivering to professionals and retail outlets in several major French cities. Their logistics challenges centered on the secure handling of fragile, high-value goods and strict punctuality requirements to maintain freshness. DONE Deliveries strengthened security through rigorous carrier selection and achieved a 99.97% damage-free delivery rate, ensuring reliable deliveries within tight timeframes.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Digital food distribution platform bringing together local artisans; from a Lyon hub to urban food and retail outlets, mainly across France.
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Volume & seasonality
An average of 24 shipments per month with peaks during November-December (+44%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,400 kg.
Delivery constraints
Fixed loading hours, tail lift + pallet truck, delivery with mandatory advance call.
Targets
Immediate access to POD/CMR, transit time reduction of more than 4 hours
Objectives
All documents are available on the DONE Space platform, average transit time 4-11h faster, transport cost reduction of over 16%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Marcq-en-Barœul → Grenoble | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 26 h | 889 € |
Marcq-en-Barœul → Cholet | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 9 h | 50 € |
Marcq-en-Barœul → Arras | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 2 h | 173 € |
Marcq-en-Barœul → Chartres | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 6 h | 367 € |
Marcq-en-Barœul → Rotterdam | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 4 h | 401 € |
Marcq-en-Barœul → Maastricht | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 4 h | 405 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
