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Responding to premium coffee logistics peaks with a flexible pan-European network.
CASE STUDY

Responding to premium coffee logistics peaks with a flexible pan-European network.

A French premium coffee roaster, specializing in sourcing rare and sustainable coffees, needed to secure its flows to B2B partners and strengthen distribution across Europe. Activity spikes linked to new product launches required the ability to quickly expand distribution without investing in its own fleet. Access to a vast network of vehicles across 37 countries, with immediate availability and vehicle suitability, enabled synchronization of shipments with demand and ensured the freshness of delivered goods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Committed specialty coffee roaster based in Paris; B2B distribution mainly in France, Belgium, Germany, and Western Europe.

Volume & seasonality

Average of 16 shipments per month, with peaks during April-July (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with straps and anti-slip mats, total weight per shipment between 950 and 2,400 kg.

Delivery constraints

Fixed loading times, security cord for customs, delivery with mandatory pre-call.

Targets

Eliminate delays, trucks available on demand

Objectives

99.35% of shipments delivered on time, average truck availability for 99.55% of orders, transport cost reduction of over 13%
7
 h
Cergy→Le Mans transit time
100
 €
Example job price (Premium)
116
Number of shipments in 2025
99.35%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cergy
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
100
 €
Cergy
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
715
 €
Cergy
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
424
 €
Cergy
Strasbourg
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
11
 h
636
 €
Cergy
Enschede
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
708
 €
Cergy
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
16
 h
748
 €
Le Mans
Niort
Montpellier
Strasbourg
Enschede
Magdeburg
Cergy

Before/after (last 6 months)

-0,16
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

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